Where can I see my incoming and outgoing call list?

[Tiins]

Can anyone help me with how to acquire a list of incoming calls to my landline please?

[BellAntgio · Accepted solution]

Hey there @Tiins, 

Welcome to the Community.

Unfortunately, a list of incoming calls is not something we can display on your Home phone invoice, this is also the case for mobility account and MyBell profiles/billing/usage.

In the instance that a list of incoming calls or any other usage is needed for legal reasons, the proper authorities will know how to request them.

With your Home phone service, only billable calls such as long distance and/or collect calls will be displayed.

[OldFashioned]

Does anyone know if it's possible to see a log of calls to and from my landline (display of phone numbers)? Example: Someone calls and my teenage sons answer but do not take good messages.... (other calls were received in between so can't do *69). I don't have call display, voice mail or any other special features on my land line. 

[Jay24]

Hi 

While reviewing my Usage on My Bell, I noticed my incoming calls are showing as Unknown Caller even if I have the number saved. Is there a way I can see the numbers of all incoming calls on my bell?  

[bootes]

How do I access my phone call records for a specific day?

[Tucson]

Phone numbers are shown on my Telus bill. Why are they not shown on my Bell bill?

[WelshTerrier]

A list of incoming calls is not something that can be displayed on your Home phone invoice. This is also the case if you have a mobility account and MyBell profiles/billing/usage.

With your Home phone service, only billable calls such as long distance and/or collect calls will be displayed.

Depending on your home phone and or if you have a mobility device, there are a number of other instruments on the market that will store call history E.g. Calls missed, dialed, caller ID, duration, etc.

Take care.

[spencer-96]

Hi 

Is can I receive a history of incoming phone numbers on my  home line ?

[WelshTerrier]

A list of incoming calls is not something that can be displayed on your Home phone invoice. This is also the case if you have a mobility account and MyBell profiles/billing/usage.

With your Home phone service, only billable calls such as long distance and/or collect calls will be displayed.

Depending on your home phone and or if you have a mobility device, there are a number of other instruments on the market that will store call history E.g. Calls missed, dialed, caller ID, duration, etc.

Take care.

[Winnie]

Hi there, I've noticed that there are no incoming call numbers showing on my bill. How can I obtain bills with incoming call numbers included? I need them as evidence for something.

[WelshTerrier]

A list of incoming calls is not something that can be displayed on your Home phone invoice. This is also the case if you have a mobility account and MyBell profiles/billing/usage.

With your Home phone service, only billable calls such as long distance and/or collect calls will be displayed.

Depending on your home phone and or if you have a mobility device, there are a number of other instruments on the market that will store call history E.g. Calls missed, dialed, caller ID, duration, etc.

Home phone - Panasonic, Vtech, etc. Mobility - iPhone, Samsung, etc.

Thank you for contacting the Bell Community Forum.

Take care.

[Winnie]

Thanks for your reply. Is there any way to obtain the bill with incoming call numbers included for court use ? thanks

[WelshTerrier]

You can print up to a rolling 18 months of bills by logging into MyBell with a web browser & selecting > My bills and payments. Select > Payment history. You can now scroll through the monthly bills &  choose to save or print each bill. These bills will not include any local calls. They will only include billable information & calls such as long distance. E.g.  date / time, call duration, called number, charges, etc.

 If you wish any of your other bills beyond the 18 months of stored billed history shown on MyBell, then you will need to contact Bell Customer Service accounts & billing. These can be reproduced for a one time fee for each of them.

FYI Only! Have a look at one of your past bills with charges & you will have a better understanding of what you can view & expect before printing or ordering any past bills.

Thank you for contacting the Bell Community Forum.

Take care.

[Outgoing calls]

How can I view or request a list of the outgoing calls made from my landline? I'm able to see this information on the mobility side but need it for my home phone as well. I'm looking for outbound calls made to a specific number. 

Thanks!

[dks]

Thank you for your question. Local outbound calls are not included or available in your landline bill. Long distance calls are listed.