6131 recr developed delay when moving between channels

[Kandi]

6131 recr developed delay when moving between channels

[BellPatricia · Accepted solution]

Hi @Kandi,

Welcome to the Bell Community. 

A bit of a delay when changing channels is normal. Can you share how long exactly the delay is in your case? 

You can try rebooting your equipment, and also change the batteries in your remote to see if that makes a difference.

Keep the Community posted.

- Patricia

[Kandi]

delay is 10 to 20 seconds.Tried reloading first thing and then changed the remote batteries when it first started. No luck.

[Kandi]

Didn't cure the problem.

[BellNick · Accepted solution]

Hi there @Kandi 
Are there any obstructions between the remote and the receiver (glass, furniture, etc)?
If you point the remote directly at the receiver from a foot or 2 away, is there still that delay?
Looking forward to hearing back.