Activating receiver

Drn
Contributor

Activating receiver. I have not used my 9400 receiver for 6 months. I want to reactivate it.

 

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2 helpful replies

Accepted Solutions

Hey there @Paulbel22,

Welcome to the Bell Community 🙂

If you still need help please check out this article How to activate an additional receiverOpens in a new tab or window

Let the Community know how everything is going.

- Patricia

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WelshTerrier
Community All-Star
Community All-Star

How to Install my Fibe TV Receiver

Here is link to assist you in reconnecting your receiver:

How to install my Fibe TV equipment : How to install my wireless HD receiver (bell.ca)

If after completing these steps and your receiver is still does not working, I would suggest that you contact Bell Fibe TV technical support at: 1-866-797-8686

Contact Bell | Bell Mobility, Internet, TV and Home phone | Bell Canada

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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8 REPLIES 8

AlexS
Expert Contributor II

Talk to/chat with a live agent.

Activate 9400 satellite receiver

AlexS
Expert Contributor II

Follow on-screen instructions?

Hey there @Paulbel22,

Welcome to the Bell Community 🙂

If you still need help please check out this article How to activate an additional receiverOpens in a new tab or window

Let the Community know how everything is going.

- Patricia

Haven't used one of my receivers for a few months and now I have no channels. How do I get it back.

WelshTerrier
Community All-Star
Community All-Star

How to Install my Fibe TV Receiver

Here is link to assist you in reconnecting your receiver:

How to install my Fibe TV equipment : How to install my wireless HD receiver (bell.ca)

If after completing these steps and your receiver is still does not working, I would suggest that you contact Bell Fibe TV technical support at: 1-866-797-8686

Contact Bell | Bell Mobility, Internet, TV and Home phone | Bell Canada

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Ed O K
Contributor

One of my receivers has been unplugged for some time. When I plugged it back in I only have the Free Preview channels show do I fix this

 

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

Can you provide us with some further information so that we may be able to assist?

Which Bell TV service do you subscribe to? Fibe TV? Fibe App or Satellite? Which plan do you have? Do you have more than one receiver?

Have you logged in to your MyBell account with a web browser and verified your TV Service, channels & devices? Do you see the device with the missing channels listed in My equipment?

If you are on Bell Fibe TV have you powered off your modem, by unplugging it from the power source & restarting it after 20-30 seconds? If not, then your should do so for all of your receivers & your your modem.

Start by unplugging everything from the power source & then plugging everything back in to the power source. You should plug your modem back in first & allowing it to reconnect to Bell. Once it is up and working, do the same for each of your receivers. This process can take between & 5-7 minutes for each receiver to load, connect to the modem &update the channels, guide & receiver options.

https://support.bell.ca/tv/receivers/how_to_activate_an_additional_bell_tv_receiver?

If you are on Bell Satellite, I have included the following link that will assist you in restoring your missing channels.

Select this link & follow the detailed instructions.

https://support.bell.ca/tv/channels/i_can_t_access_some_of_the_channels_that_i_ve_subscribed_to?

If you are still encountering a missing channel issue after following my earlier instructions, then you should call  Bell TV tech support:    Fibe TV 1 866 797-8686     Satellite TV 1 888 759-3474

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.