Adding an external hard drive to Satellite receiver

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dannyboy
Contributor III

‎08-09-2022 07:16 AM - last edited on ‎10-09-2024 10:47 AM by

I hooked up an external drive to the 9500. It formatted the drive. I moved some PVR programs to the hard drive (I thought the transfer would be quicker with the new drives but took 5 hours to transfer 20 one hour shows) and then tested them. Very quick to access external drive. Playback was no problem. restore was no problem. Deleting programs was difficult. They would not delete using just the menu. It would ask to confirm deletion, but would not delete. However, if I pressed "play" and then fast forwarded to the end of the show, and then delete, it would work.

Anyone know why this would happen? Also should external hard drive be plugged in to a wall outlet. This one powered on from the USB to the PVR. It was a Seagate 1 TB external drive.

Thanks for any assistance.

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WelshTerrier
Community All-Star
Community All-Star
In response to jojosama

‎10-09-2024 11:05 AM

Good Day & Welcome to the Bell Community Forum.

The external hard drive needs to be able connect to your receiver via USB and allow you transfer recorded content from your PVR.

Many major external hard drive brands are compatible. The minimum requirements are:

  • 7200 RPM rotation speed
  • Between 50 GB and 2 TB of capacity
  • Holds a single hard drive (enclosures holding two disks are not supported)
  • Plugs into an AC power outlet
  • USB 2.0 connection
  • No sleep mode (cannot power down when idle)

Note:
The external hard drive can only be connected to one receiver. On a different receiver, the hard drive may need to be reformatted. You can move an external hard drive from one receiver to another receiver of the same class (i.e. or PVR) and on the same account.

If the PVR does not recognize an attached external hard drive, you may need to reset the hard drive to its factory default state. This can happen if the hard drive was previously used with a computer. Please contact the hard drive manufacturer for instructions on restoring factory defaults.

If you have a Bell Satellite TV 6131, 6141 or 6400 receivers, learn how you can turn your receiver into a PVR.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.