Regularly-occurring ad pop-ups now showing at bottom of screen.

Tech Challenged
Contributor
  • A band of pop-up ads for SeriesL5, Hyper Real Engine,  etc  has recently started appearing at the bottom of my TV screen at regular intervals. They are quite intrusive/distracting and often obscure any text/subtitles, etc that may appear in the bottom third of the screen. Can these be removed and, if so, how?
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1 helpful reply

Accepted Solutions

dks
Community All-Star
Community All-Star

Thank you. I believe those popup ads specifically are generated by your Samsung TV. You will see bumper ads on Bell Satellite TV for other or upcoming programs, but not the ads you are seeing. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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3 REPLIES 3

dks
Community All-Star
Community All-Star

Thank you for your question. Is this on a Samsung TV? Do you have the Fibe device or Fibe app? 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I have a Samsung TV and Bell Satellite TV. Thanks!

dks
Community All-Star
Community All-Star

Thank you. I believe those popup ads specifically are generated by your Samsung TV. You will see bumper ads on Bell Satellite TV for other or upcoming programs, but not the ads you are seeing. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.