Satellite HD Receiver Guide program timing is off

[Gatty]

When I press the guide it is not accurate to the timing of the shows  e.g. its 4:30 pm and it shows a show that starts at 5:00 pm on the channel

[Want service]

When can we expect guide issues repaired still not working over 24 hours

[Booge71]

Having the similar issue very annoying. Bell please fix ASAP

[LiesureOne]

When using the Guide function the time is ahead by an hour. When choosing a channel it goes into PVR mode and asks to set a timer. This also takes place when you use the view (right click the remote selectin button and get the bottom screen channel listing and move up/down to another channel prompting a manual channel entry to switch to different program)   I’ve unplugged the 9500, restarted the box but the issue remains.  Issue not with user so must be issue on Bell. 

This started happening on Saturday Dec 6th. Please Bell,,, fix the issue. 

[centrewellington2025]

Our  6500 satellite HD receiver is experiencing the same problem .. channel guide is out of sync with the actual time..it's been over 24 hours..time to get it fixed

[LiesureOne]

its almost like the system has reverted to Daylight savings time. My guide time thinks its 12pm when it was really 11AM here on the westcoast.

[ComputerPerson]

When you fire your best tech support and CSRs this is what you get. 

Bell stock value reflects this. 
Don’t hold your breath. 

FibeTV is no solution. No American networks or superstations or PBS, even if you subscribe or pay extra. 

Then they increase your subscribers by 7-10% after removing a whack of channels and removing all on demand services. 

And then Bell reprogrammed CRAVE TV so it won’t run on first generation FireTV streaming devices. 

[TvGirl1234]

Same problem here...started yesterday.  Any chance Bell will fix this remotely for all of us?

So frustrating...

[Luci]

This has been going on since Friday. No one at Bell has a clue what to do. We have to pay our bills on time. This is Maddening 

[TopFuel]

Can't believe how rapidly the service quality has declined. Had to call on the 4 separate occasions to follow up on a smart card replacements. They sent me the wrong card for one receiver and instead of sending me a card for the other receiver, they sent me a replacement receiver that they can't activate or synchronize 

[SUZANNESIMPSON]

Jus

About 3:13 PM eastern.

Have a 9500 receiver.

Located in the K0K*** Postal area.

Still experiencing this issue.

[Kid04]

Program guide time is ahead of time. Also time changes off and on while scrolling. 

[Country Satellite]

Any update to when these Satellite Guides will be up and running in the correct time zone.  Have two 9400 models.

Still running an hour ahead of real time.

See this has been going on for more than 48 hours at this point.

[C Whit]

Satellite 82 not working at all. Shows that no signal and not locked . Also time is 1 hr ahead. This was down since yesterday

[AuntB]

This post was are 11:20am its now 4pm what's the updated status on the repair?

[mary]

It's been over 48 hours for me  still not fixed