Satellite - no channels showing on 6500 receiver

NexusLab
Contributor

No channels showing on 6500 receiver. I even was upgraded to new 6500 receiver and still not working

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1 helpful reply

Accepted Solutions

BellNick
Moderator

Hi there @NexusLab 
Thank you for your post and welcome to the Community.
Are you receiving any error message or code on your screen that you can share?
Is your guide completely blank or does it say "No information available"? If the "No info...", are you able to select a channel to watch anything?
Have you checked all of your cords to ensure they are properly connected?
Have you checked your signal strength?
We'd recommend checking out our support article I can't access some of the channels that I've subscribed toOpens in a new tab or windowas it may be of assistance.
Looking forward to hearing back.

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BellNick
Moderator

Hi there @NexusLab 
Thank you for your post and welcome to the Community.
Are you receiving any error message or code on your screen that you can share?
Is your guide completely blank or does it say "No information available"? If the "No info...", are you able to select a channel to watch anything?
Have you checked all of your cords to ensure they are properly connected?
Have you checked your signal strength?
We'd recommend checking out our support article I can't access some of the channels that I've subscribed toOpens in a new tab or windowas it may be of assistance.
Looking forward to hearing back.