Download Bill History

David
Contributor

How can I download my Bill History for the full year of 2020?  I cannot see any archive area online.

 

 

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4 helpful replies

Accepted Solutions

JD
Regular Contributor II

I use the bell app to view and download all my previous bills.....if you open the app, on the bottom there is a "Bills" section.....if you click there you will see almost 2 years worth of bills in PDF format which you can print, save or download.

Its also available onine on the web.....there is a dropdown menu you can select the month of the bill you want to view or download.

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BellAntonie
Moderator

Great stuff @JD and @AlexS., you can access bills from as far back as 18 months.

Check out Bell.ca/Support How to view your previous billsOpens in a new tab or windowor How to view past bills & paymentsOpens in a new tab or window from the Community's How To section.

In the instance that you'd need a bill copy that is no longer visible in MyBell, you'll need to reach out to Customer Service to make a reprint request.

Let the Community know if you have more questions.

 

View reply in original post

Hey there @skinnage and @WelshTerrier

We wanted to jump in to ensure there is no confusion regarding former bills. In the instance that you need a bill that is no longer available via MyBell, a reprint request can be made by contacting customer service.

Check out What are Bell's current one-time fees?Opens in a new tab or window to review the cost of requesting a bill reprint.

Let the Community know if you have more questions.

 

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WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome.

Thank you for posting your question.

You can access up to 18 months of billing history on your MyBell account.

Login to your MyBell web account using any web browser.

  1. On the top of the page, Select > My bills & payments.
  2. Select > My bills.
  3. You can now Select > Current bill or Past bills. You can view / download / print up to 18 months of Bills & Payments. (The current & 17 previous months.)
  4. Select > Past bills.
  5. Scroll down the page. Select > the monthly bill you wish to view, download or print. Enter your choice and save the .pdf file to your computer.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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45 REPLIES 45

JD
Regular Contributor II

I use the bell app to view and download all my previous bills.....if you open the app, on the bottom there is a "Bills" section.....if you click there you will see almost 2 years worth of bills in PDF format which you can print, save or download.

Its also available onine on the web.....there is a dropdown menu you can select the month of the bill you want to view or download.

AlexS
Expert Contributor II

Hi do u know how many months of bills’ PDFs will be kept online? I haven’t been w/ bell for long yet.

Wakka197
Valued Contributor

I like to know how get show how long I have it . It is awsome to keep up see anything wrong

AlexS
Expert Contributor II

How long have u been w/ Bell? R u still able to download ur bill from the very 1st month?

BellAntonie
Moderator

Great stuff @JD and @AlexS., you can access bills from as far back as 18 months.

Check out Bell.ca/Support How to view your previous billsOpens in a new tab or windowor How to view past bills & paymentsOpens in a new tab or window from the Community's How To section.

In the instance that you'd need a bill copy that is no longer visible in MyBell, you'll need to reach out to Customer Service to make a reprint request.

Let the Community know if you have more questions.

 

AlexS
Expert Contributor II

What ab the PDF docs from more than 12 months ago? R they available for download permanently?

Wakka197
Valued Contributor

I know you can access them on the phone back along time . Nice so if anything wrong can look back as long 

How do I retrieve previous years billing. in my profile it only shows limited years.

WelshTerrier
Community All-Star
Community All-Star

Assuming you have linked your accounts on MyBell & it has been set up for the period you wish to retrieve, 18 months of billing history is available.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hello 

I can see that there is a payment history.   Is there a way that I can go back to multiple years?

Thanks

Maureen

 

WelshTerrier
Community All-Star
Community All-Star

On MyBell, if you select  > My bills & payments & you go to the right side of the page, you can Select > Payment history. On this screen you will be able to > Scroll down & view 18 months of Bills & Payments. (The current & 17 previous months.) There is no further history maintained beyond 18 months.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I would like to make a copy of an old bill.  The drop down box doesn't give the month and year I need.  Where can I access this?

To view you bills& save them to pdf or print them, you will need to log in to MyBell from your web browser. Select > My bills & payments. Select > One bill. Select > Payment history. You can now Select > One of your last 18 bills from history by choosing the date & Selecting > Bill. On the top right corner of the bill you will have two choices to make:  Download or Print the bill.

If you are looking to print a bill beyond 18 months, you'll need to reach out to Customer Service to make a reprint request.

If you are using the drop down box while you are viewing a bill, it will only show 12 months of history. Just select Payment history once again on the top right hand corner to select a full 18 months.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Can Bell not locate the older bills and email me a copy?  I need February and March 2022.