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ClashCity by • Contributor
  • 591 Views
  • 6 replies
  • 1 likes

Resolved! Why are certain phones not available?

  For years I've put off upgrading because Samsung got rid of the expandable microSD slot that many of us loved. Then I come to find out that the new S line is available in up to 512 gb. So why then if Samsung makes 512 and 256 gb phones do we only g...

LambChops713 by • Contributor II
  • 1333 Views
  • 27 replies
  • 21 likes

Resolved! Bell GigaHub 2.0 Blocking Specific Applications

About a month ago after a bunch of issues with the 3000 model, speaking to 20+ call agents, and a technician appointment, Bell upgraded me to a GigaHub 2.0. Since then, specific applications like Discord Voice Chat (text chat works fine), League of L...

Midorirats by • Visitor
  • 7 Views
  • 0 replies
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i have Fibe 1.5 but i get 500mb download and 3.2gb upload

i recently received my new bell service at my new address. the installation was rough as 5 different tech had to come to fix some issue they had that stopped me from connecting to bell with my modem. now its working however i have the 1.5gb service  ...

dave1717 by • Contributor
  • 5296 Views
  • 23 replies
  • 19 likes

Resolved! Need new Bell Streamer remote

My bell streamer remote got crushed by accident. I can’t find a place online to buy a replacement. Does anyone know how I can get a new one? Or are there any third party remotes that will work? Or do I have to buy a whole new streamer/remote bundle? ...

Stevet100 by • Contributor
  • 62 Views
  • 2 replies
  • 1 likes

Samsung phones.

Why isn't there an option for 512gb Samsung's not ever listed on its website or app? Bell offered me Samsung 23 ultra 512gb years ago so now time for upgrade it's non existent. It's like I have to look elsewhere when my provider should have this if t...

Green-Cat by • Contributor
  • 13 Views
  • 0 replies
  • 0 likes

"Low Network Bandwidth " message

It happened several times and I'm getting no answer.When I'm in a zoom call or any live video event, the transmition laggs and a  LOW NETWORK BANDWIDTH message appears.Someone told me that happen when I have many windows open, so.I closed them and st...

Janis by • Contributor
  • 6974 Views
  • 35 replies
  • 22 likes

Resolved! Voicemail box language

Hello, I reside in Quebec and understand that’s why all communication (emails, bills, contract and even sales calls) is in French, however as a customer I would prefer it in English - can Bell fix that? Thank you 

SteveD by • Contributor
  • 25214 Views
  • 42 replies
  • 11 likes

Resolved! Gigahub and IPv6

In early October I switched from a third party internet provider that was using Bell’s copper lines to Fibe 3.0. When I made that switch I had issues with a lot of devices on my network, I used my own router using PPPoE pass through, so other than a ...

MikeV by • Contributor II
  • 39456 Views
  • 81 replies
  • 31 likes

Resolved! Voice Commands and Remote Not Working

My Bell remote with voice commands does not work AT ALL! I have the newest model of streamer box and remote.  I received a new box and remote to try and fix the problem..and still no luck.  I am brand new to Bell, from Rogers, and I am very disappoin...

KarenLipski by • Contributor
  • 17153 Views
  • 5 replies
  • 2 likes

Resolved! Bell's Trade-in Program

I just upgraded my phone and plan with Bell. I had a Samsung Galaxy S9 and upgraded to the S22. I went through the process to send my old phone back and was told I was eligible for a $100 credit for my old phone if it "passed" inspection when returne...

nhp by • Contributor II
  • 14793 Views
  • 62 replies
  • 32 likes

Resolved! Voicemail removal

I don't want to use voicemail, waste time and not comfortable.    

Kevin17 by • Contributor II
  • 2740 Views
  • 5 replies
  • 10 likes

Resolved! What satellites does Bell use?

I need to adjust my dish. Only getting 80%. When using a satellite pointing app I need to know the satellites Bell uses.

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