Call waiting - No Flash or Beep indicator

[Biglou]

Phone no longer flashes when there is a message nor does the dial tone beep

[Callie1]

• Have the same issue since Bell moved my phone service from copper to Fiber , tech support tried for a day to correct the issue with no results, then they quietly went away

[BellNick · Accepted solution]

Hi there @Biglou 
Welcome to the Bell Community, and thank you for reaching out.
It sounds like your Call Answer message notification function has been turned off. To reactivate this feature follow the steps below:
Dial *98.
Enter your password.
Press 4,1,3.

Looking forward to hearing back how that goes.

[Callie1]

Callie here, wish it was that simple , I have had two Bell online support people spend several hours trying to resolve the problem 🤔

[BellNick]

HI there @Callie1 
Had you tried turning the function on as suggested? If so, did it make any changes or do you still not see the flash when a message is present?
Looking forward to hearing back.

[Callie1]

Hello @BellNick  tried turning on my indicator function , it was already on so I turned it off then on again , still no flashing light or stuttered dial tone 

[BellNick]

Hi there @Callie1 
Thank you for your post and welcome to the Community.
We'd like to take a closer look into this and have sent you a private message.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

[Biglou]

Your solution worked for me thanks @BellNick 

[BellNick]

Hi @Biglou 
Very glad to hear and thank you for updating us!

[MRACA]

Some of us also have the same issue. What was the solution?

[Callie1 · Accepted solution]

Oops should have posted a big thank you to @BellNick here, he was able to look further into my issue and Bell found a problem on their end that was preventing my indicator from flashing , thanks again Nick 🙂

[Biglou · Accepted solution]

My call answer notification function had somehow become turned off. Dial star 98, enter your password & reach settings by pressing 4,1,3 then turn it back on. It worked for my problem

[BellPatricia]

Hey there @MRACA,

Welcome to the Bell Community 🙂

We wanted to check in and see if the suggestion from @Biglou worked for you.

Keep us posted, we're happy to help if you're still having trouble.

- Patricia

[cdmck]

I had bell fibe installed several months ago.  the message waiting has never worked.

I have done the suggested routine numerous times, all to no avail.

It is a tedious routine to have to go into the voice mailbox every time to see if there are any messages when your technology has the capability to have the dial tone beep when there are messages.

Can this be fixed?????

[BellPatricia]

Hey there @cdmck

Thanks for reaching out to the Bell Community 🙂

We want to take a closer look so we have sent you a private message in order to get more information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

- Patricia