Bell email address - from old account to new

[BeardedOne]

I have an email account (sympatico.ca) under previous Bell account. The ex has taken over that Bell account. I have a new Bell account. How can I get the sympatico.ca account from my old Bell account put under my new Bell account? 

[BellPatricia]

Hi there @BeardedOne. Thanks for your post, and welcome to the Bell Community 🙂

You and the account holder may be able to request/give permission to transfer the email address to your new account. However, there is no guarantee that the email domain can be transferred in all cases. 

- Patricia

[Ali]

I have an existing bell internet account - (planning to cancel the service as Sept 15). They are 13 emails associated with that account that need to be transfer to the new bell internet account service starting date is Sept 2, 2022.

[BellPatricia]

Hey @Ali

Welcome to the Bell community 🙂

When cancelling Internet simply request that we check to see if your email addresses can be transferred to the other Internet account (it is not guaranteed that the transfer can be completed). 

If that account is under someone else's name you will both need to give permission for the email transfer to be done. 

@BellPatricia 

[Noone]

Lived in area for over 30 years and had Bell internet and Bell email address .Moved to area that doesn’t have Bell internet. Any way to keep sympatico email address?

[BellPatricia · Accepted solution]

Hi there @Noone. Thanks for your post and welcome to the Bell Community. 

It may be possible to request a transfer of your Bell email address to another active Internet account when you cancel. If the account that you wish to transfer your email address to is under someone else's name you will both need to give permission for the email transfer to be done. 

Let the Community know if you have any other questions.

- Patricia

[Bluebellie]

I would appreciate information on who to contact to check if it is possible to move my existing bell simpatico email addresses to my sons bell internet account. Please advise how I can best achieve this.

Regards,

Steve

[WelshTerrier]

Bell no longer provides email addresses. If you have one, you are able to continue to use it as long as it is on an active account. Eg. Internet, Mobility. If you delete it or wish to change it to another email address or move it to another account. this can not be done. You can no longer add a new Bell email address.

I do not know of any method of transferring an email address from one account to another today. If the account is yours and it is active, it can be moved to a different physical residence just as long as it is still attached to the Internet or mobility account.

If you need a new email address you would need to obtain one from an outside supplier such as Gmail, Outlook, Yahoo, Mail, etc.

Bell use offer to transfer emails from one account to another account if both parties agreed to the transfer. This is no longer available since Bell decided to stop providing email addresses.

I wish I could offer you another alternative & solution to your problem, but I can not. If there is one, I am quite sure that another Bell Community Forum member will share it with us.

You can reach out to BELL Internet at 310-BELL or 1-844-310-BELL

[Longtimeuser]

My mother has a bell sympatico email address.  I also have a bell account. I would like to move the email address from her account to mine.  Can you please advise I can do this.  

[dks]

Thank you for your question. I believe your e-mail is attached to your account and your mother's e-mail is attached to her account. I don't believe e-mail addresses can be transferred, especially since Bell no longer offers e-mail accounts. 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Bell use to offer to transfer emails from one account to another account if both parties agreed to the transfer. This is no longer available since Bell decided to stop providing email addresses.

If you have a Bell email address, you are able to continue to use it as long as it is on an active account. Eg. Internet, Mobility. If you delete it or wish to change it to another email address or move it to another account, this can not be done. You can no longer add a new Bell email address.

I do not know of any method of transferring an email address from one account to another today. If the account is yours and it is active, it can be moved to a different physical residence just as long as it is still attached to the Internet or mobility account.

If you need a new email address you would need to obtain one from an outside supplier such as Gmail, Outlook, Yahoo, Mail, etc.

Thank you for posting your question on the Bell Community Forum.

Take care.

[kevinporter1]

Ok, In a nutshell, my x had the bell service in her name even though i pay for it and im the only one who used it.. She moved out several months ago. April 30 she cancelled all the bell services without telling me.. I ordered new services immediately and installed the new stuff May1.. There is no email set up on my new account. I need to recover my old bell email account. Is this possible?

[WelshTerrier · Accepted solution]

Good Day & Welcome to the Bell Community Forum

If your Bell services were cancelled, then your Bell webmail email account would have been closed & can not be reopened & activated.

Bell no longer provides email addresses. If you need a new email address you would need to obtain one from an outside supplier such as Gmail, Outlook, Yahoo, Mail, etc.

If you have an existing Bell email address, you are able to continue to use it as long as it is maintained on an active account. You will need to maintain a Bell Internet account or a Bell Mobility data device, such as a Turbo Hub, Turbo Stick or MiFi on a continuous basis.

If you delete it or wish to change it to another email address or move it to another account, this can not be done. You can no longer add a new Bell email address.

Thank you for posting your question

Take care.

[CBC1952]

Hi I have a similar issue.  There is one id that my sister set up while she was with us.  She is a bell customer now and we have to leave bell internet soon.  Can you tell me how to apply for a transfer?

[BellNick]

Hi there @CBC1952 
Thank you for your post and welcome to the Community.
In order to transfer an existing Bell email address to a different account, you would need to get in touch with our customer service department. 
If you have any further questions, please do not hesitate to contact the Community.