Email Phishing Scam

[Montag]

I received an email sent to: Bell User.

The email said Your mailbox is almost full

We are closing all old versions of BELL Mailbox as from September 30th

UPGRADE NOW TO THE NEWEST VERSION

Please do not reply to this message

Montag

(What is this email all about?)

[Mezz]

Date: September 12, 2021 at 2:10 PM

Dear User,

Due to our recent server upgrade, you are required to immediately check into our new server to avoid the loss of your webmail account and also to enjoy our newly upgraded features.

Please do not reply to this email. Mail sent to this address cannot be answered.
For assistance, log in to your email website and choose the “Help” link on any page. Customer Service Email ID: #1009. c 2021!, Inc. All rights reserved

[BellKelsey · Accepted solution]

Hi there, thanks for reaching out to us. Most definitely malicious spam.

Remember to click "Mark as spam" from webmail (when you log in from www.bell.net) - this will ensure the team managing the Bell email service will be aware of this specific spam campaign, can investigate and block it.

You can also send a copy of that email to abuse@bell.ca

If you think you’ve been a target of fraud, contact the Canadian Anti-Fraud Centre. For more way to protect yourself against fraudulent emails, please click on the following How to Protect Yourself from Telecom Fraud

[John-Davidson]

This is a fraudulent phishing email - do not click on the links. More information about email security and phishing can be found at this link:

https://support.bell.ca/billing-and-accounts/security_and_privacy/how_to_protect_yourself_from_telec...

[endrick]

Got an odd e-mail purporting to be from Bell re. a ''server upgrade''. Is this for real?? I did not click on the active link.

Thanks.

here is the mail:

''Dear User,

Due to our recent server upgrade, you are required to immediately check into our new server to avoid the loss of your webmail account and also to enjoy our newly upgraded features !

SIGN IN HERE 

Please do not reply to this email. Mail sent to this address cannot be answered.
For assistance, log in to your email website and choose the “Help” link on any page. Customer Service Email ID: #1009. c 2021!, Inc. All rights reserved.''

[endrick]

This morning Bell confirmed it was a phishing attempt.

[Tatian]

I received an email from BellClients Message telling me that the last payment could not be processed.  Be careful of these!!  It also contains what looks like links to Bell but the links do not work.  DO NOT OPEN THE LINK THAT SAYS "Renew My Payment Information"

[Brody]

Keep getting emails from "help desk team" requesting that we update our mailbox. Is going legit?

[dks · Accepted solution]

These e-mails (yes, I get them too) are called phishing e-mails. They are attempts to steal your account information and your passwords. Ignore them. Always. Some of the things I watch for that tell me it's a fraud include really poor English grammar, creating a sense of urgency and obviously fraudulent e-mail addresses. Ignore them, mark them as spam and delete them. Above all, don't click on any links in the e-mail. 

[Don1]

I've received a few emails indicating Bell will be updating my email i.e. "Bell email recent updates" the body of the email reads: "  Dear user,

We are closing all old versions of our Mailbox. Kindly download the attached PD F to update your email account.

Thank you in advance for your participation."

The PDF requests my user name and password. Is this real or a scam?

[dks]

Scam. 100% scam. Always, always a scam. It's called a phishing e-mail and it is designed to get you to enter your account credentials. Directly delete it. These e-mails create a sense of urgency, which is false. They ask for your credentials (Bell already knows that information) and can hijack your account.   

[LGT]

Received an email claiming to be from Bell, with a link in it asking us to "update email".

[Gates]

Bell

 I have been receiving these emails every day for the last several weeks.  Either from My Bell or Bell Admin Subject:  Final reminder,  I have forwarded them to Phish@bell.ca   but it is frustrating.

Anybody else getting them?  They actually have the Bell logo in them.

You are still using the old Email Account security settings.

To avoid service interruptions and delays in outgoing / incoming mails, please use the maintenance portal below to switch and automatically enable your new Bell email account settings.

Failure to comply within 24 hours may result in permanent deactivation.

Bell 2023 All rights reserved.

[Angus2018]

Received an email stating there was system wide overage for data. Is this a scam or for real

[Pie]

Is this really from Bell? I don't want to click on the links in case this is a scam. Here is the email I received:

Dear Valued User   

We emailed you last month to let you know about changes we are making to our Terms of Service and Privacy Policy. These changes are key steps towards creating what's next for our consumers, like you, while empowering them with transparency and controls over how and when their data is used. 

In order to continue to access your Mailbox after  April 25th 2023, you will need to confirm you accept the Terms of Service.  

If you do not want the new Terms of Service and Privacy Policy to apply to  you, you will no longer be able to access your account from  April 27th 2023. If you would like the contents of your email account, you may obtain a copy of your data by clicking here.

Thank you for your time and cooperation. 

Bell Webmail Customer Service