HH4000 + NAS on 10Gbe port

[nasrite]

I have a HH4000 and want to purchase a NAS (Synology or QNAP). If I have a NAS with a 10Gbe port or 2.5Gbe port, can I connect that NAS to the 10Gbe port on the HH4000 and use it to get faster transfer speed to the NAS than if I had the NAS connected to just 1 LAN port on the HH4000?  Assume I have 4 computers attached to the router LAN ports all writing or reading to NAS at same time.

Thanks.

[BellPatricia]

Hey @nasrite. Thanks for your post, and welcome to the Bell Community 🙂

Great question, not sure we have much to add here. But, would like to tap in @ZaneP & @Paladin. Do either of you happen to have any advice/tips to offer?

- Patricia

[ZaneP · Accepted solution]

Hi @nasrite,

I have the HH4000 and a Synology NAS, attached to a 1Gb port. IMO, the data transfer rate won't be improved by attaching a NAS to the 10Gb port. The read/write rate of the NAS's drive itself sets the pace.

What NAS are you looking to buy?

[nasrite]

Thanks. Full disclosure, I'm a NAS and network newbie.

I was looking at the Syn DS920+ (no 10 Gb) but then noticed they came out with the DS1522+ which does have a 10 Gb port option. I'm pretty sure I won't really need any more than the 1 Gb ethernet for my needs. However, I was wondering if I had 2 or more computers writing to the NAS (4 or 5 disk), if it would actually be able to write at > 1 Gbps using just the 10 Gb port from HH4000 connected to the NAS.  

I'm looking at a 4-5 bay NAS to give on-NAS duplication, then get some cloud storage to have offsite duplication. Most of my needs are for hosting data (not media production). One thing I am interested in is running some virtual environments and docker containers for compiling programs. I have 2 macs with thunderbolt 3, one older iMac with 1 Gb ethernet, and a win computer to connect. I'm now considering a 4 bay QNAP with two 2.5 Gb ethernet ports and a variety of USB-C or thunderbolt connections. I'm thinking I'd probably be better getting a small 2.5 Gbe or 10 Gbe switch, connect computers to it, and it to the HH4000. Thoughts?

Like I said, I'm a newbie but figuring it out.

Thanks

[Paladin]

Hi!

I see no gain to be had from connecting the NAS to the 10Gbps port unless

- You have a > 1Gbps connection.

- The drive(s) in it can sustain > 1Gbps speeds...

- There is no third computer on your LAN involved in the transfer of data (unless that computer is connected to the same port using a > 1Gbps network switch...).

What's your use case?

[nasrite]

Hi

My use case is mostly just synchronizing/backing up data from various computers and since I was looking at NAS drives, with various ethernets (1Gb, 2.5Gb, 10Gb) I was wondering if there was any bearing on the 10 vs. 1 Gb port on the HH4000. I am also looking at some database work on the NAS so I may have more than 1 computer reading/writing at a time on the NAS.

I started looking a Synology 4-Bays, then decided on QNAP TS473A, but then ultimately decided on the ASUSTOR Lockerstor 4 Gen 2 AS6704T with two 2.5Gb ports to save myself $380! I will put four 4TB HDD's in it.  I will do some tests with those ports and HH4000 and report back in a couple weeks what I see.

Thanks!

[lePyt]

I'm curious how you got it to work. I've just got my HH4K set up and it does not show my Synology 720+ in my network. HH4K has that orange flashing light. Tech support was not able to help. 

[ZaneP]

Hi @lePyt 

Re the orange flashing light, you should run Bell's virtual repair tool. Didn't tech support tell you to do that when you spoke to them? https://mybell.bell.ca/VirtualRepair

Re the Synology NAS, it's plugged in via ethernet, and has a LAN IP address. It's listening on port 5001.

[lePyt]

Had tried it twice with no luck. My DS920+ used to be plugged in via internet on my previous ISP router and now is in VLAN1 on my HH4K and I don't see any ip assigned to it and  92.168.2.1:5001 gives me an ERR_CONNECTION_REFUSED.

Seems like there's some kind of restriction.

FYI my older iomega 2 bay NAS is also getting the same unfriendly treatment. 

[ZaneP]

Hi @lePyt ,

In which section of the HH4000 dashboard settings can you add a VLAN interface? Have you connected your own router to the HH4K? If so, that's outside the scope of this thread, imo.

[lePyt]

Sorry it's a typo. Meant to say LAN1 

[ZaneP]

Ah ok! 

It's important to rule out the Home Hub 4000 as the problem( i.e, it's defective).If neither NAS is getting an IP address you should attach another ethernet-connected device to each port, one at a time, to confirm that  all the LAN ports are working. On the HH 4K dashboard you should see both NAS and their IP addresses listed in the My Devices - Ethernet.

Also, you can adjust the setting of a LAN port from Auto to a specific speed and see if that helps. On the dashboard it's Advanced Tools and Settings --> Ethernet.

You'll get that error message you quoted if the NAS browser is unavailable (because it's not being seen on the LAN).

Let us know how it's going.

I don't work for Bell, I'm just a customer.

[lePyt]

I've tried that and HH4K recognizes the other devices but not my 2 NAS'.

Not sure what could be the issue since they were both plugged into the previous ISP's router without any issues before I switched. I was wondering if there was a default setting that I should enable/disable to make it work but no luck so far 

[ZaneP]

I don't want to get too deep into the weeds here, and it's a use-at-your-own risk.

You could try this:

1. Disconnect the Synology NAS from the HH4K
2. Directly connect a computer to the ethernet port of the NAS
3. Attempt a login to the NAS embedded-browser interface
4. Go to Control Panel--->Info Center-->Network, and look at the LAN Connection Status. What do you see?

Is there an IP address already listed? Is it hanging on to an old address that's not in the HH4K IP address range? It could be that of the previous ISP's router. If it's not 192.168.2.x, there's no way the HH4000 will see it as a device on your LAN.

You could edit the IP address to change from DHCP and give it a new address that's in the static IP range for the HH4K. (Control Panel-->Connectivity-->Network-->Network Interface-->Edit). 

If you can't log into the NAS, you could do a reset on it, which I think could renew the DHCP IP address. Look at the online manual for your model 920+ for the reset procedure and outcomes.

Hope this helps. Good luck and keep us posted.

[lePyt]

Thnks ZaneP. I'll try it out and will report back.