Hi,
Sorry: I was not very clear about the Wyze camera: The Wyze camera is 500km away. We are just accessing it through the Wyze ap on an ipad. And, we are not the owner of the camera, so I'm not sure how to get the MAC address. If it's important, I could ask my brother-in-law who is down there.
We were on vacation for a week, so no-one was home and there was almost no traffic on our local network. However, I left the PC pinging every 30 seconds. There were no LONG outages, (the typical outage, which is annoying and noticeable, lasts 4-6minutes) just the odd ping that went "Request timed out". Around 12:30AM March 8 there were about 5 of these time-outs. Not the usual pattern.
SO, since the network was stable while we were gone, I conclude that the outage is related to how much data we are accessing. The fact that internet stalls when the Wyze ap is used may just be related to data volume.
When we see these disconnections, they occur on all devices connected to our modem. That is: on an ipad, an iphone, a recent PC (windows10), a MAC desk-top, an Motorola Android phone, and an old PC. All devices EXCEPT the old PC are on WiFi. The PC, that runs the ping script (pings every 30 seconds) is wired, on ethernet, direct to the modem. ALL devices, even the wired PC, experience the outage at the same time. So, the problem is not WiFi.
I have detailed records over the past 3 weeks of when the pinging stops working.
Another point, maybe unrelated: the Bell Speed test ( support.bell.ca/Internet/Internet-Speed-Test....) almost never works from my modern PC. ("Sorry , something went wrong....") It sometimes works from the Mac. It always works when I log into the modem and run it from there. The Rogers speed test usually works.
What's my next move?
Cheers, GR
