How to receive a call from No Caller ID while using ancient iPhone SE

Sage
Contributor II

Hello folks,

I would be so grateful if you can enlighten me. I had to miss several important call from my GP because my old iPhone SE somehow blocked her calls because  it was from No Caller  ID. And I have no idea how to disable this safeguard. If you happen to know how to do it, would you  kindly provide the step by step process for this old techno peasant, please.

 

Thank you in advance. Have a great summer.

 

Sincerely,

 

Sage

 

 

0 8 1,255
1 helpful reply

Accepted Solutions

Zadigre
Contributor III

Hi!

On your phone, go to settings, Phone, Silence Unknown Callers. your need to turn this off. 

View reply in original post

8 REPLIES 8

Zadigre
Contributor III

Hi!

On your phone, go to settings, Phone, Silence Unknown Callers. your need to turn this off. 

Sage
Contributor II

Hi Zadigre,

 

Thank you so much for sharing your knowledge. However, I found out SILENCE UNKNOWN CALLERS has been already OFF, and yet I don't hear any ringtone when my GP called me several times. Do you happen to have any other suspect?

 

Have a great summer!

 

Sage

Zadigre
Contributor III

When unknown caller or unknown number is calling, do you see it ringing on your phone but with a silent ringtone and also it appears in your recent calls or it goes directly to the voicemail ?

 

Sage
Contributor II

Hi Zadigre,

 

It goes straight to the voicemail without ringing.

 

Sage

Zadigre
Contributor III

you might have blocked calls activated for unknown numbers... like you can do for other kind of numbers. 

go to settings, phone, blocked contacts... and see if there's something in there that may block the calls you are expecting. 

Sage
Contributor II

Thank you so much for your patient support, Zadigre. You have a wonderful week. I will take a look at my phone later.

 

S

How do I change my phone settings to receive a phone call from unknown callers ?

 

Good Day.

Each device is slightly different. You will need to make a similar change to the one I have shown below in your device settings menu.

On your phone, Go to settings > Phone > Silence Unknown Callers. You will need to turn this off.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.