Forum posts

Resolved! Upgraded on wrong cell number. Activation issues

This is confusing, so will try to be as clear as possible.I needed to upgrade my iPhoneXR as the screen is broken.My wife also has a well working iPhone on the same account and is a shared plan.When I was upgrading to a new iPhone for me, the website...

Andybee by Contributor
  • 1048 Views
  • 9 replies
  • 2 likes

Resolved! Voice calls not working Redmi Note 10 Pro

i am facing serious issue with my Bell mobile service. I am using a Redmi Note 10 Pro, and since February 10, I have been unable to make or receive voice calls. However, my mobile data and SMS are working fine. its 4G phone and its working fine befor...

GowRam by Contributor
  • 327 Views
  • 3 replies
  • 2 likes

Resolved! Wifi calling - cannot choose “Canada”

My husband is trying to turn on his wifi calling, and everything is fine right up until he tries to enter his emergency address and it won’t let him choose “Canada” from the drop down (Canada is the only option so...). Without doing so he cannot comp...

Dareth by Contributor
  • 423 Views
  • 6 replies
  • 2 likes

Resolved! Glitch to upgrade device

I'm trying to upgrade my device for a new Sansung S25 Ultra 512Gb, but after select the phone model, all the new plans, the app show that I choose the 256Gb model... Why nobody fix this glitch???? Is happening this since last Friday 

Jackinhu by Contributor
  • 468 Views
  • 5 replies
  • 6 likes

Resolved! Copy of my current eSIM for back up

I would like to know how can I have a copy of my current esim. For back up purposes if my phone down. I may be able to transfer in other phone just in case thanks.

SAM18 by Contributor
  • 632 Views
  • 1 replies
  • 1 likes