2026 Price Increase

[RobertB]

I have just paid my first bill since returning to Bell. Imagine my surprise when I saw that there will be a rate increase (6$) in February. I am not impressed. If this is how you're going to operate, I may have to reconsider my move back to Bell.

[BellAntgio · Accepted solution]

Hey there @RobertB ,

Welcome to the community and thanks for your post.

Pricing change notifications are sent out at least 30 to 90 days in advance. Notices can be seen directly through your MyBell profile - To see these you would need to:

1. Sign into your MyBell account
2. Select "My bills and payments"
3. Select "Past bills"
4. Select the "View" button beside the bill that you would like to see
5. At the top there will be spot that says "Messages for _______" and a (+) sign that you can click to review the important messages.

Additionally, should you receive paper bills, the notice will be at the top of each service under the billing details (if applicable).

If you have any further questions, please let the Community know. Best wishes.

[Aptic]

As a customer you have choices.  If you are not satisified with the product and pricing, cancel services and / or choose another provider.  I gave up trying to get help on this board and have since cancelled services.  We all have choices.

[SK17]

As a returning customer with promising the price during the time of sale and just after paying first bill on account come to know that from next bill it is betrayal to the customer and customer’s expectations. Selling product at some price after few days changing prices fir the same services on a name of investment literally doesn’t mean anything. Company for its expansion pressuring the customer for paying, after getting so much charge for the minimal services. If it is compared to the neighborhood country. I hope regulating bodies like CCTS and CRTC should step in to stop such betrayals with customers. As private companies made their own policies increase the rates right after the first bill.