Credit Union not listed for preauthorized payments from bank account

[LG]

My credit union branch is not in the list when I am supposed to select my bank. I was told via chat there is no way to add it. How is that possible? SOMEONE must be able to add to this list! Any info on that?  Thanks

[FabioBrandao]

Hi!

I'm trying to set up pre-authorized payments but I can't find Westoba Credit Union in the "Bank name" field.
How can I set up pre-authorized payments when my bank is not listed in the form?

[Xbolt]

Hello! Am I the only Bell client that uses Servus as a bank that wants to set up pre-auth payments? Servus is not listed as an option and talking to an agent, they don't care and will not pass this information on to get a ball rolling to make all bell clients happy. I want to set it and forget it and not have to worry if I made a pmt or if I'm late making a pmt. Does anyone know which route I can take to make this heard with bell so that it can make just a few of us happier?  Tks! 

[MyGodIHateThisStuff]

I am trying to sign up for auto payment but I can’t find my bank in the list. What should I do?

[WelshTerrier]

Have you contacted your banking institution to confirm if they support this type of payment & if so what their name would be listed as? You should also verify the spelling as well.

Thank you for reaching out to the Bell Community Forum.

Take care.

[MyGodIHateThisStuff]

Just tried to find my bank in the list, got a chat bot to take my credit union name with a ton of promises to notify “higher management team” of the problem, but in the meantime I should try using a credit card. So bell is more than aware of this issue, but feel adding the names of banks is just not worth their effort.
So for the ludicrous rates they charge customers do not get a lot of support. Unfortunately this is probably true of all the cell phone company.

[WSF-TRIUMPH]

When trying to set up authorized payments, I can’t find Servus credit union in the options for a bank institution.

[WelshTerrier]

Good Morning.

Have you contacted your banking institution to confirm if they support this type of payment & if so what their name would be listed as? You should also verify with them the correct spelling as well.

Let us know if you require any further assistance.

Take care

[Swaz]

I am switching financial institutions and mine isn’t listed on the bell site. Wish to enter manually 

[BellPatricia]

Hey there @Swaz

Welcome to the Bell Community 🙂

Which financial institution are you referring to?

Please check out our Helpful replies and let the Community know if you need further assistance.

- Patricia

[Bee gee 27]

I want to change my banking details. But the bank was not listed on the list?

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Have you contacted your banking institution to confirm if they support this type of payment & if so, what their name would be listed as? You should also verify with them the correct spelling as well.

Let us know if you require any further assistance.

Take care

[FrankBurns]

Envison Financial isn't on their list either for authorized payments. Yet I can pay the bell bill through my envision account. What a joke? 

[WelshTerrier]

Good Day.

Have you contacted your banking institution to confirm if they support this type of payment & if so, what their name would be listed as? You should also verify with them the correct spelling as well.

Let us know if you require any further assistance.

Take care.

[BellAntgio · Accepted solution]

Hey there @FrankBurns , 

Welcome to the Community and thanks for your post. 

We thank you for bringing your concern to our attention and you can rest assured that we've forwarded the issue to the appropriate team to be reviewed.

In the meantime, we suggest following @WelshTerrier 's tips and keep the community updated with the results.

[northride]

I'm with Cambrian Credit union and it's not listed. How can I get it listed?