How do I leave a review for a great employee?

[Kosta]

Hello, 

Your employee Krista from Ontario was super helpful. I was in a rush to get to work and I forgot to ask if there is anyway I can leave of a review for her. She was very informative, understanding and kind. I really appreciate all her help and hope she gets to see this somehow. 

Best regards,

Kosta

[BellPatricia]

Hey @Dm2  

Welcome to the Bell Community 🙂

Thank you for taking the time to share some feedback about your experience at the Bell Centre. We will be sure to pass this along.

Have a nice day,

- Patricia

[Lu Gao]

I want to complimenting a telephone technician support. and I called bell telephone support for my internet issue on Aug-17-2024. He is patient  and professional, and he listens to me carefully and understands the internet issue , so I want to say that I really appreciate him . 

[BellPatricia]

Hi there @Lu Gao,

Welcome to the Bell Community, and thank you for sharing your experience.

We will pass this feedback along for you.

Have a nice day 🙂

- Patricia

[GrandmaMimi]

Hi there!

    I was wondering where can I leave a positive review for a great service that I received tonight from an employee named Ross. I called customer service concerning my Fibe tv and he was the third person that I was transferred to. He was very kind, helpful, patient, and made sure that my problem was resolved. He also was very apologetic for the time that it took. I just really appreciated how he sincerely wanted to help. I hope there is a way to let him know that he was amazing and that he deserves to be recognized! Thanks again Ross!! 😃

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you for sharing this & acknowledging Ross for making your day in trying to please & satisfy his customers.

One of the moderators will pick up on this & pass this on to Ross & his manager.

It is nice to receive & hear about member experiences such as this one.

Take care.

[BellNick]

Hi there @GrandmaMimi
Thank you for your post and welcome to the Community.
We're very glad to hear about this and appreciate your feedback. We'd love to have this forwarded off. We've sent you a private message to gather some information.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

[JM3]

I received one of the best in-person customer service experiences today - Michael from the Bell Store in Bramalea City Centre (Brampton, ON) was amazing.  I was converting my landline to a mobile account (finally) and he took the time to make this a priority for him.  Every question was answered and I left feeling - WOW, I need to tell someone about this.  Great Work Michael!

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you for taking the time to share this information with the community. It is nice to hear positive feedback. One of the moderators will pick this posting up and pass it on to Michael & his team at the Bell Store in Bramalea City Centre (Brampton, ON).

Thank you once again.

Take care.

[BellKris]

Good morning, @JM3. Welcome to the Bell Community, and thanks for your post. 

We're glad to hear about your experience with Michael. 🙂 We've passed your feedback along for you.

Best wishes.

[Merci1]

Taking this platform to give recognition to one of the most competent & helpful employees I have encountered in a long time.

Irena took the time with a positive attitude to help me fix a very significant problem. Her knowledge both in plans & technical support allowed the success with a one stop call. Thank you.

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you for sharing this & acknowledging Irena for making your day in trying to please & satisfy his customers.

One of the moderators will pick up on this & will pass this on to Irena & her manager.

It is nice to receive & hear about member experiences such as this one.

Take care.

[BellAntgio]

Hi there @Merci1 ,

Thank you for your post and welcome to the Community.

We're very glad to hear about this and appreciate your feedback. We'd love to have this forwarded off. We've sent you a private message to gather some information.

Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Thanks.☺

[GMCB_28]

30 minutes ago I was assisted by one of your agent named Mela. I can hear on the background how busy they were on a Sunday. But Mela was so helpful with her cheerful way of explaining to me my inquiry and some clarification regarding my mobility account. She was very pleasant with good manners as well. Hoping to encounter an employee like her in my future business with Bell.

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you for sharing this & acknowledging Mela for making your day in trying to please & satisfy her customers.

One of the moderators will pick up on this & will pass this on to Mela & her manager.

It is nice to receive & hear about member experiences such as this one.

Take care.

[RBKQC]

Hello,
I am commenting on Syed, Employee Number XXXXX, for their fantastic customer service this evening. This agent went above and beyond to ensure that he understood my issue. He was calm, patient, and an excellent listener. As someone who teaches customer service skills, I was impressed with his professionalism. Even though he could not remedy the issue, he wrote to the back office and explained every step of the process. The issue was more complex and could not be resolved tonight. This employee deserves to be recognized.