Remove old services for MyBell app

Mitch
Contributor

I have had bell 3 separate times and all onebill accounts are visible. How I remove old cancelled services?

 

1 helpful reply

Accepted Solutions

BellKris
Moderator

Hi there @Mitch, and welcome to the Community.

To remove an account from your MyBell profile, you can follow these instructions when logged in via a web browser:

  1. Go to My Profile
  2. Click on Billing & Services
  3. Go to the account you want removed in the sidebar
  4. Click on Remove this bill

If by chance it does not disappear automatically, we recommend logging out and then logging back in.

Let us know if you had any further questions.

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2 REPLIES 2

BellKris
Moderator

Hi there @Mitch, and welcome to the Community.

To remove an account from your MyBell profile, you can follow these instructions when logged in via a web browser:

  1. Go to My Profile
  2. Click on Billing & Services
  3. Go to the account you want removed in the sidebar
  4. Click on Remove this bill

If by chance it does not disappear automatically, we recommend logging out and then logging back in.

Let us know if you had any further questions.

I recently joined bell again as I was your previous user as well but while log in it showing me my old account and I can’t pay the bill