ebill@bell.ca phishing emails that appear to be sent from Bell stating "I don’t have a method of payment". Scam?

taylors1
Contributor

I received an email purportedly from Bell telling me that I don’t have a method of payment 

I have been paying by credit card for some time

is this a valid Bell email?

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Does anyone have this problem? I keep getting dozens of phishing emails per day despite the filters on the security setting of my email. The latest is spoofing Bell's own billing address ebill@bell.ca.

I keep forwarding these emails to phish@bell.ca but nothing is done. I do not have the time to forward dozens of these emails every day especially when Bell does nothing about it.

Good Day.

There is not a lot anyone can do about this. It is a never-ending battle. Fraudsters today can mask & mimic themselves into pretending to be whomever they want to be. Their goal is to steal from you.

Next time, do not waste your time.... just "Delete"! If it is a phone call' "Hang up!" There is no reason for you to talk or reply to a fraudster. They want to talk to you. There is no requirement for you to connect with them in any way, shape or form. They want to sell you something, steal something from you or add you to their live contact list! 

It there is a known method out there to catch these perpetrators, then these scams would seize to be. Your example is just one of many that are being reinvented each & every day.

Never share any personal information with anyone you do not know or trust! Do not open web links or messages in emails or text messages!

Service provider impersonation scam - Bell

All of us are facing this same predicament. Stay vigilant!

Thank you very much for sharing your experience with everyone in the Bell Community.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I've been getting non stop spam from the above sender on my Bell email account.  Blocking, reporting etc doesn't work.  Also when I try to block the sender, or the domain the system tells me I've already done that.

I've reviewed the source code but, let's face it, that's hundreds and hundreds of letters  etc of code.  Where in that mess do I find the actual account it cane from?

Thanks in advance.

LarryMc

WelshTerrier
Community All-Star
Community All-Star

Good Day.

There is not a lot anyone can do about this. It is a never-ending battle. Fraudsters can impersonate anyone or any company that they wish to be in order to steal from you.

There is no quick fix. If there was one, it would be in place today. You could change your email address. This in most cases is not a viable option. Bell no longer offers email accounts. You would need to reach out to another supplier to obtain a free email. E.g. Gmail, Outlook, Yahoo, etc.

It there is a known method out there to catch these perpetrators, then these scams would seize to be. Your example is just one of many that are being reinvented each & every day.

Please have a look at the following web links. It will explain just what I am saying with much more details.

Ten most common scams - Bell

Reporting security issues : Reporting potential security issues

Service provider impersonation scam - Bell

Never share any personal information with anyone you do not know or trust! Do not open web links or messages in emails or text messages!

All of us are facing this same predicament. Stay vigilant!

Thank you very much for sharing your experience with everyone in the Bell Community.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Be aware of a possible phishing or spam email wanting you to click on what appears to be opening a "DocuSign" paper.

From email address: <****@bellnet.ca>

Bell said it wasn't theirs!

Thanks   October 16/2025

Good Day & Welcome.

Kudos to you! Thank you for the heads-up warning!

Never share any personal information with anyone you do not know or trust! Do not open web links or messages in emails or text messages!

Service provider impersonation scam - Bell

Ten most common scams - Bell

Reporting security issues : Reporting potential security issues

All of us are facing this same predicament. Stay vigilant!

We appreciate you taking the time to share this information with everyone in the Bell Community.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

See attached an email I received. Interesting that there is a name showing up in the sender field.

BellPatricia_0-1764107666738.png

 

 

Good Day & Welcome.

Kudos to you! Just another example of an email fraud.

Fraudsters can impersonate anyone or any company that they wish to be in order to steal from you.

Needless to say, this is not exactly a very good replica of the email notification that Bell sends out advising you that "Your e-Bill is ready."

We appreciate you taking the time to share this information with everyone in the Bell Community.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.