Guide filter pop up selection locks the regular guide

[ess_tee]

The latest "upgrade" has crippled the guide. Unable to select a channel without going through "personalise" feature 4 or 5 times, before getting to the channel desired.

Unable to reach ANY tech support.

[BellPatricia · Accepted solution]

Hey @ess_tee 

Thank you for reaching out to the Bell community 🙂

Please know that the team is currently working to fix and prevent the guide filters from popping up as you have described.

Let us know if you have any more questions or concerns!

@BellPatricia 

[PITA77]

When you try to change channels from the guide. The Guide filter pop up selections locks so you cannot click on the individual channel.  Another issue that I’ve had for months is my Bell remote will not turn off the TV.  I have to use the TV’s remote to turn off. I had a repairman who replaced my remotes and receivers. Worked well for two weeks then back to the same problems Frustrating!