Given an IPhone 8. Data doesn't seem to work.

Ihone8help
Contributor

I was given an IPhone 8. How do I turn on data? It doesn't seem to work?

  1. How do I change my device online?
  2. How do I use data?  It says I don't have a data plan, but I pay extra for it!
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1 helpful reply

Accepted Solutions

BellAntgio
Moderator

Hey there @Ihone8help

Welcome to the Community and thanks for your post. 

When you acquire a new phone, you simply insert your SIM card and the switch is done automatically. Unless the new phone is on a blocked list or locked to a different provider. 

Are you able to make/receive calls and send/receive texts? 

If all is working except being able to use data, check out our How To document Troubleshooting data connectivityOpens in a new tab or window

Keeps us posted on the results.

 

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BellAntgio
Moderator

Hey there @Ihone8help

Welcome to the Community and thanks for your post. 

When you acquire a new phone, you simply insert your SIM card and the switch is done automatically. Unless the new phone is on a blocked list or locked to a different provider. 

Are you able to make/receive calls and send/receive texts? 

If all is working except being able to use data, check out our How To document Troubleshooting data connectivityOpens in a new tab or window

Keeps us posted on the results.