Number of rings before mobility voicemail picks up

ER
Contributor

How do I reduce the number of rings before voicemail on a Samsung s21. Currently rings 12 times. 

Tried *94 and got 3 beeps the number pad but no confirming 2 beeps after.

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3 helpful replies

Accepted Solutions

BrayBray
Bell Employee

To choose how long your phone rings before a caller will go to your voicemail:

  1. On the dial pad of your mobile phone, enter the following:
    • * 61 * 647 383 2355 * 11 * time #
    • Time: the number of seconds (5, 10, 15, 20, 25 or 30) before the call transfers to voicemail.
  2. Press Send.
  3. A status message will be displayed on the screen.

Example: for 20 seconds of ring time, enter *61*6473832355*11*20# and press Send.

This information can be found here.

 

I am a Bell employee and a customer. My views on the Community Forum are my own and may not be the views of Bell or any of its affiliates.

View reply in original post

 

To choose how long your phone rings before a caller will go to your voicemail:

  1. On the dial pad of your mobile phone, enter the following:
    • * 61 * 647 383 2355 * 11 * time #
    • Time: the number of seconds (5, 10, 15, 20, 25 or 30) before the call transfers to voicemail.
  2. Press the call button.
  3. A status message will be displayed on the screen.

Example: for 20 seconds of ring time, enter *61*6473832355*11*20# and press the call button.

FYI only. Different types of phones have different standard ring lengths and customizable settings. If you enter a number of rings less than two or more than nine, the system will automatically abort the change and default to the previous setting.

https://support.bell.ca/home_phone/calling_features/how_to_use_call_answer_on_my_bell_home_phone?

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

dks
Community All-Star
Community All-Star

Thank you for your question. Unlike traditional voice mail programs, which were set based on mechanical rings, Bell Mobility Message centre is set up by the number of seconds, from 5 to 30, before the call transfers to voicemail. You can change the setting by following the instructions found here . I suggest you try the longest setting first. If that is not working, please get back to the forum with further information regarding your issue. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

25 REPLIES 25

BrayBray
Bell Employee

To choose how long your phone rings before a caller will go to your voicemail:

  1. On the dial pad of your mobile phone, enter the following:
    • * 61 * 647 383 2355 * 11 * time #
    • Time: the number of seconds (5, 10, 15, 20, 25 or 30) before the call transfers to voicemail.
  2. Press Send.
  3. A status message will be displayed on the screen.

Example: for 20 seconds of ring time, enter *61*6473832355*11*20# and press Send.

This information can be found here.

 

I am a Bell employee and a customer. My views on the Community Forum are my own and may not be the views of Bell or any of its affiliates.

Sams
Regular Contributor

Works like a charm, thanks for the info!

How do we change the number of rings before going to voicemail on cell phone??

Hello, 

I am attempting to change the number of rings of on my Bell Mobility phone, iPhone 13 Pro Max.

I found instructions that say I should call *61*6473832355*11*(number of seconds 5-30 / by 5)#. When I do that, I get a message that the call cannot be complete as dialled. Can anyone tell me what is going wrong here? 

Bell Mobility: Setting the Number of Rings before Message Centre Pickup

To choose how long your phone rings before a caller will go to your voicemail:

  1. On the dial pad of your mobile phone, enter the following:
    • * 61 * 647 383 2355 * 11 * time #
    • Time: the number of seconds (5, 10, 15, 20, 25 or 30) before the call transfers to voicemail.
  2. Press Send.
  3. A status message will be displayed on the screen.

Example: for 20 seconds of ring time, enter *61*6473832355*11*20# and press Send.

Notes: Different types of phones have different standard ring lengths and customizable settings. If you enter a number of rings less than two or more than nine, the system will automatically abort the change and default to the previous setting.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I took note of that but when I do that I get a message that the call cannot be complete as dialled.

I want to add the number of rings on my iPhone before it goes to voicemail. When I dial *94 it says it cannot be completed.

 

Mobility iPhone 13 Voicemail increase number of rings before call is transferred

*94 doesn’t work message ‘communication could not be established’

 

To choose how long your phone rings before a caller will go to your voicemail:

  1. On the dial pad of your mobile phone, enter the following:
    • * 61 * 647 383 2355 * 11 * time #
    • Time: the number of seconds (5, 10, 15, 20, 25 or 30) before the call transfers to voicemail.
  2. Press the call button.
  3. A status message will be displayed on the screen.

Example: for 20 seconds of ring time, enter *61*6473832355*11*20# and press the call button.

FYI only. Different types of phones have different standard ring lengths and customizable settings. If you enter a number of rings less than two or more than nine, the system will automatically abort the change and default to the previous setting.

https://support.bell.ca/home_phone/calling_features/how_to_use_call_answer_on_my_bell_home_phone?

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Making my phone ring more than 3 rings

Good Day & Welcome to the Bell Community Forum


Bell Mobility: Setting the Number of Rings before Message Centre Pickup

To choose how long your phone rings before a caller will go to your voicemail:

  1. On the dial pad of your mobile phone, enter the following:
    • * 61 * 647 383 2355 * 11 * time #
    • Time: the number of seconds (5, 10, 15, 20, 25 or 30) before the call transfers to voicemail.
  2. Press Send.
  3. A status message will be displayed on the screen.

Example: for 20 seconds of ring time, enter *61*6473832355*11*20# and press Send.

Notes: Different types of phones have different standard ring lengths and customizable settings. If you enter a number of rings less than two or more than nine, the system will automatically abort the change and default to the previous setting.


Take care
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I have followed the instructions to configure my phone to ring for 30 seconds before going to voicemail but it goes after about 20 seconds instead of 30. I know I'm programming it correctly because I have successfully set it to different times from 5 to 20 seconds. I'm entering *61*6473832355*11*30#
I have an iphone SE.
 
A separate weird thing is the automated voice telling the caller it's going to voicemail is different at 10 or less seconds than it is at 20 seconds. I don't know if that's related but it indicates to me that it goes through a different system depending on the duration.

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum

Verify your device phone settings & that it is also up to date with the  current iOS / OS & apps.

Do a hard reboot powering off your device & follow the procedures below.

Different types of phones have different standard ring lengths and customizable settings. If you enter a number of rings less than two or more than nine, the system will automatically abort the change and default to the previous setting.

Bell Mobility: Setting the Number of Rings before Message Centre Pickup

To choose how long your phone rings before a caller will go to your voicemail:

  1. On the dial pad of your mobile phone, enter the following:
    • * 61 * 647 383 2355 * 11 * time #
    • Time: the number of seconds (5, 10, 15, 20, 25 or 30) before the call transfers to voicemail.
  2. Press Send.
  3. A status message will be displayed on the screen.

Example: for 20 seconds of ring time, enter *61*6473832355*11*20# and press Send.

Notes: Different types of phones have different standard ring lengths and customizable settings. If you enter a number of rings less than two or more than nine, the system will automatically abort the change and default to the previous setting.


Take care
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

DJP
Contributor

I tried all of that before posting. The instructions work fine for 5, 10, 15 or 20 seconds but it won't go any higher than 20.