Can I suspend or put my service on hold?

[Wanna]

I’m heading to Florida next month, can I put my service on hold

[voss13]

Honestly, Bell is the worst for travellers because there is no option to pause a service while you are away. You can choose to suspend it but that does nothing in terms of billing. You will still need to pay your monthly bill as per usual. So I would just recommend not suspending it and simply taking out your sim from your phone (or turning it off in your cellular phone settings) and using a local sim or e-sim wherever you are travelling. You should be able to make payments from any country. If the browser does not allow you, then use a VPN and choose your home city. 

[User9447]

I'm leaving at the end of October and won't be back till April 1st 2025

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

To temporally suspend any one of your services, you will need to login to MyBell. Scroll down > to the bottom of the main services page. Select > Temporary Service Suspension. Select > the services you wish to suspend & follow the onscreen prompts. Save > your changes.

You will not be able to make or receive calls (except 9-1-1 calls), or send or receive text messages. You will also not be able to use mobile services on linked devices, such as NumberShare wearable devices.

I have included the following web link to assist if you wish to suspend a service.

Temporary suspensions (bell.ca)

A one-time suspension charge of $49 will be applied to your next bill. Monthly service charges will be prorated within 1–2 billing cycles. The amount depends on the dates when the suspension takes effect and when it ends. Monthly rental charges (for example if you rent-to-own a TV receiver) will continue to apply as per the terms of service.

Take care.

[Rossrob]

There is a $49 fee to temporarily suspended my TV service but is there another fee to reactivate the same service. 

[dks]

Thank you for your question. There is a fee of $49 to suspend services. It is applied to your next bill. There is no additional charge when your service suspension ends and your services are restored. 

[dks]

Thank you for your question. The maximum length you can have a service suspension in force is six months. That means your suspension can start when you leave in October but will end on the date you select, but not more than six months later.  

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

A one-time suspension charge of $49 will be applied to your next bill. There is no additional charge when your service suspension ends, and your services are restored. Monthly service charges will be prorated within 1–2 billing cycles. The amount depends on the dates when the suspension takes effect and when it ends.  Monthly rental charges (for example if you rent-to-own a TV receiver) will continue to apply as per the terms of service.

I have included the following web link to assist if you wish to suspend a service.

Temporary suspensions (bell.ca)

Take care.

[Travel1]

I would like to temporarily put my services on hold

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

This is a peer-to-peer website. As such, we do not have access to your account & billing details.

Yes, you can suspend your services from between one month and six months. I have included all of the pertinent details for you below.

A one-time suspension charge of $49 will be applied to your next bill. There is no additional charge when your service suspension ends, and your services are restored. Monthly service charges will be prorated within 1–2 billing cycles. The amount depends on the dates when the suspension takes effect and when it ends.  Monthly rental charges (for example if you rent-to-own a TV receiver) will continue to apply as per the terms of service.

The following web link will be of assistance to you if you wish to suspend a service.

Temporary suspensions (bell.ca)

Enjoy your vacation.

Take care.

[Mikey4]

Suspending Bell Satellite service. The page to temporarily suspend is not loading. How can I suspend

[WelshTerrier]

Good Day.

Thank you for reaching out to the Bell Community & posting your question.

I confirmed earlier & once again as I am replying to you that the web page is opening correctly on MyBell?

Are you getting any type of message when you try to set up your temporary suspension via MyBell? Have you tried closing your browser, clearing your cache & cookies, restarting your computer / device and or tried using a different browser?

If you are ready to suspend your Satellite TV residential service: Click:  Temporary Service Suspension and follow the easy steps below!

Steps to suspend your residential services?

1. From MyBell scroll down to the Quick Links section, select Temporary service suspension
2. Select the services you wish to suspend
3. Set the start and end dates (must be between 1 and 6 months)
4. Click Continue

Remember: should you need to modify or cancel your request; you can do so by logging in to MyBell

Keep in mind, you can only suspend your Satellite TV service for up to a maximum of six months at a time.

Let us know if we can be of further assistance.

Take care.

[Mikey4]

• Thx. Page not loading. Try again?

[Spencer Brent]

Can you put my account on seasonal immediately please

[dks]

Thank you for your question. You can suspend your Bell services while you are away. You have to either use MyBell or call Bell directly. You can find the details here . There are also charges for this service, which are listed here 

[dks]

You will have to call in to Bell (310-2355) to suspend Bell Satellite TV for up to six months.