Can I suspend or put my service on hold?

[Wanna]

I’m heading to Florida next month, can I put my service on hold

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

To temporally suspend any one of your services, you will need to login to MyBell. Scroll down > to the bottom of the main services page. Select > Temporary Service Suspension. Select > the services you wish to suspend & follow the onscreen prompts. Save > your changes.

You will not be able to make or receive calls (except 9-1-1 calls), or send or receive text messages. You will also not be able to use mobile services on linked devices, such as NumberShare wearable devices.

I have included the following web link to assist if you wish to suspend a service.

Temporary suspensions (bell.ca)

A one-time suspension charge of $49 will be applied to your next bill. Monthly service charges will be prorated within 1–2 billing cycles. The amount depends on the dates when the suspension takes effect and when it ends. Monthly rental charges (for example if you rent-to-own a TV receiver) will continue to apply as per the terms of service.

Take care.

[Rossrob]

There is a $49 fee to temporarily suspended my TV service but is there another fee to reactivate the same service. 

[dks]

Thank you for your question. There is a fee of $49 to suspend services. It is applied to your next bill. There is no additional charge when your service suspension ends and your services are restored. 

[dks]

Thank you for your question. The maximum length you can have a service suspension in force is six months. That means your suspension can start when you leave in October but will end on the date you select, but not more than six months later.  

[Travel1]

I would like to temporarily put my services on hold

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

This is a peer-to-peer website. As such, we do not have access to your account & billing details.

Yes, you can suspend your services from between one month and six months. I have included all of the pertinent details for you below.

A one-time suspension charge of $49 will be applied to your next bill. There is no additional charge when your service suspension ends, and your services are restored. Monthly service charges will be prorated within 1–2 billing cycles. The amount depends on the dates when the suspension takes effect and when it ends.  Monthly rental charges (for example if you rent-to-own a TV receiver) will continue to apply as per the terms of service.

The following web link will be of assistance to you if you wish to suspend a service.

Temporary suspensions (bell.ca)

Enjoy your vacation.

Take care.

[Mikey4]

Suspending Bell Satellite service. The page to temporarily suspend is not loading. How can I suspend

[WelshTerrier]

Good Day.

Thank you for reaching out to the Bell Community & posting your question.

I confirmed earlier & once again as I am replying to you that the web page is opening correctly on MyBell?

Are you getting any type of message when you try to set up your temporary suspension via MyBell? Have you tried closing your browser, clearing your cache & cookies, restarting your computer / device and or tried using a different browser?

If you are ready to suspend your Satellite TV residential service: Click:  Temporary Service Suspension and follow the easy steps below!

Steps to suspend your residential services?

1. From MyBell scroll down to the Quick Links section, select Temporary service suspension
2. Select the services you wish to suspend
3. Set the start and end dates (must be between 1 and 6 months)
4. Click Continue

Remember: should you need to modify or cancel your request; you can do so by logging in to MyBell

Keep in mind, you can only suspend your Satellite TV service for up to a maximum of six months at a time.

Let us know if we can be of further assistance.

Take care.

[Jimmy2]

Why is it so tough to do a satellite tv suspension on the Bell App?? Too many hoops to jump thru, so now im waiting on a call

[BellPatricia]

Hi there @Jimmy2 

Thank you for reaching out to the Bell Community.

We value any suggestions that you have. Can you share more feedback regarding what happened when you tried to suspend your Satellite service in MyBell?

There is an easy step by step on how to suspend your service on our website that you may find helpful: Suspend your services

The Community is here for you if you have any other questions.

@BellPatricia 

[TBJohnny]

Going on vacation for three months. Does Bell offer a suspension of service?

[BellPatricia]

Hi there @TBJohnny 

Welcome to the Bell Community 🙂

Which service(s) would you like to suspend while you're away? Take a look at the support article posted in our Helpful reply to learn the steps that you need to take in order to temporarily suspend your services.

Have a great vacation!

@BellPatricia 

[Griffindor]

Hello,

we are going on vacation for next couple of months and wanted to know how we can put our internet on temporary disconnect service.

we are based in toronto. We would like to know about the charges and process to do this.

thank you

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

We cannot seasonally suspend your account on the Bell Community Forum. This is a peer-to-peer website. As such, we do not have access to your account & billing details.

In MyBell, you can temporarily suspend your TV, Internet and Home phone services when they are not needed.

Set up a temporary service suspension

1. Select the services to suspend.
2. Choose your start and end dates.
3. Select Continue.
4. Review the request and select Submit.

The suspension takes effect between 12 a.m. and 8 a.m. on the requested day.

If you wish to suspend your services, you can do so from between one month and six months. I have included all of the pertinent details for you below.

A one-time suspension charge of $49 will be applied to your next bill. There is no additional charge when your service suspension ends, and your services are restored. Monthly service charges will be prorated within 1–2 billing cycles. The amount depends on the dates when the suspension takes effect and when it ends.  Monthly rental charges (for example if you rent-to-own a TV receiver) will continue to apply as per the terms of service.

The following web link will be of assistance to you if you wish to suspend a service.

Temporary suspensions (bell.ca)

Enjoy your vacation.

Take care.

[Yayaya]

I’m leaving a country for 6 months, I don’t want to continue paying for my services. Can I freeze my phone number so I won’t loose it? If not, how can I cancel it? I can’t call Bell directly