How do I leave a review for a great employee?

[Kosta]

Hello, 

Your employee Krista from Ontario was super helpful. I was in a rush to get to work and I forgot to ask if there is anyway I can leave of a review for her. She was very informative, understanding and kind. I really appreciate all her help and hope she gets to see this somehow. 

Best regards,

Kosta

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

We appreciate your feedback. Thank you for taking the time to share this information with the community.  One of the moderators will pick up on this thread and pass ths on to Syed & his team.

It is nice to receive & hear about member experiences such as this one.

Take care.

[BellNick]

Hi there @RBKQC
Thank you for your post and welcome to the Community.
We appreciate you sharing your feedback and would love to have this forwarded off to the agent and their immediate supervisor. We've sent you a private message to gather some information.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

[BellPatricia]

Hey there @GMCB_28 

Thank you for reaching out to the Bell Community with this nice feedback about Mela. We are very glad to hear that you had such a great experience.

I would like to pass this along and I have sent you a private message so I can get a bit more information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia 

[Pantea]

Hi,

I have been facing technical issues since last Tuesday and was told that I should book an appointment with a technician to come and check. I work from 9–5 every day, so it wasn’t easy to arrange.

Today, Sunday, December 8th, I called Bell from Toronto in the afternoon, feeling quite disappointed. However, an employee named Vanessa resolved the issue patiently and kindly. I had spoken to several employees before her, but she stood out for being incredibly responsible, polite, and kind. She is the kind of person who restores faith in customer service and makes you want to remain a loyal Bell customer!

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

We appreciate your feedback. Thank you for taking the time to share this information with the community.  One of the moderators will pick up on this thread and pass this on to Vanessa & her manager.

A moderator will pick up on this thread & pass on your comments

It is nice to receive & hear about member experiences such as this one.

Take care.

[BellNick]

Hi there @Pantea 
Thank you for your post and welcome to the Community.
We'd love to have this feedback forwarded off and have sent you a private message to gather some information.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

[hngxoxo]

Hi there,

I just wanted to take some time to give feedback to an associate in the Billing department that was helping me today. Her name is Arlyn, not sure if I should share this here, but let me know if there is another way to give feedback to this employee, I will adjust accordingly. I was trying to find where I can leave a feedback, but all I found is how to leave a complaint.

Arlyn was super helpful, crazily patient and she has such a sweet attitude. She made sure that everything is correct before I hung up, which I really appreciate. I hope this feedback and reach her and her team and hopefully it can be taken into consideration for her performance review.

Thanks! 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

We appreciate your feedback. Thank you for taking the time to share this information with the community.

One of the moderators will pick up on this thread and pass on your comments to Arlyn & her manager.

It is nice to receive & hear about member experiences such as this one.

Take care.

[BellNick]

Hi there @hngxoxo 
Thank you for your post and welcome to the Community.
We'd love to have this feedback forwarded off to the agent and their supervisor. We've sent you a private message to gather some information.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

[Rural Ontario]

I started to have the typical customer service experience of “this is above my pay grade” response. I could feel anxiety and frustration levels rising. Lucky me! I ended up with a person from Customer Resolution with excellent communication skills. The representative was amazing. She actually listened to me and asked pertinent probing questions. Within minutes, she understood my issue and started a resolution process. She promised to follow up and did exactly what she said she would do. I can’t thank her enough. I’m trying to find a Customer Service Survey. Can anyone help?

[BellPatricia]

Good day @Rural Ontario 

Welcome to the Bell Community, and thank you for sharing feedback about your experience.

We would be glad to forward this for you, and have sent you a private message to get some more details. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia 

[Raj Retnanandan]

My wife and I purchased an I phone 16 pro at Bell-Chinook. The person who helped us was Asif. Asif was very knowledgeable about mobile plans, services and products and helped us find and transition to the right plan and product. He was extremely efficient in helping us with transferring information from and old I-Phone 10 to an I old phone 14 and from the I phone 14 to the new I phone 16 pro. He was patient and courteous and is an extremely valuable resource for Bell-Chinook. We give him a 5 star rating. Raj and Rose Retnanandan

[BellPatricia]

Hey there @Raj Retnanandan 

Thanks for reaching out to the Bell Community with this feedback.

We are pleased to hear about the great experience that you had with Asif and would like to pass this along. We will send you a private message soon to get more information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia 

[ACB]

Amazing support from the Moroccan support center .The young lady was Arib , very professional, excellent communication skills, Bell has done a great job with support centre, I commend the management for their leadership, training and hiring excellent staff. Arib should be recognized for her skills and the moment of customer interaction which she excelled in.

[BellNick]

Hi there @ACB 
Thank you for your post and welcome to the Community.
We appreciate you're feedback regarding Arib and would love to have this forwarded to the agent.
We've sent you a private message to gather some information.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message