7802: small green flickering box on the top left of the screen when trying to watch television

Eta8635
Contributor

I have no video, only a small green flickering box on the top left of the screen when trying to watch television using the Bell Fibe box. I have used the virtual repair process, rebooted my modem and checked all connections. 

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Thank you for your quick response! I was able to fix it by restarting my television. Have a wonderful day!

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dks
Community All-Star
Community All-Star

Thank you for your question. We need some more information, however. What model Fibe box do you have?  Does this occur when you turn on your TV from the remote control? Are all the cables pushed into their sockets completely and making a good connection? Can you plug your Fibe box into any other TV or computer monitor and is the same issue present?  What internet package do you have? Is your internet service affected or slowing any symptoms? 

Looking forward to hearing more.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Thank you for your quick response! I was able to fix it by restarting my television. Have a wonderful day!

dks
Community All-Star
Community All-Star

Excellent! Glad it worked out. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.