Forum posts

Resolved! Audio cuts out after fast forwarding recording

Ever since I received the new interface on my VIP 7802 I noticed that after I fast forward through commercials on a recorded show (or jumpVIP7802 30 seconds multiple times in a row) I frequently lose all audio from the recording.After the audio is lo...

Rodenti by Contributor III
  • 1194 Views
  • 14 replies
  • 9 likes

Resolved! Can I remove just one Super Ecran channel?

Hello, I'd very much like to remove a Super Ecran channel without removing Crave entirely. My condo pays for the subscription so I'm not even sure I can remove Crave entirely if I wanted to. But I do have access to add channels to the package and I'd...

PeterPJ by Contributor
  • 320 Views
  • 3 replies
  • 1 likes

Resolved! Guide Programming incorrect on CTV channels.

Does anyone else notice the guide is wrong on allot of the ctv channels, tried doing a re download of the guide, no difference. Bell seems to be switching out the programming, CTV drama channel is one. I am sure after Dec 31st things should level off...

Nash211 by Regular Contributor III
  • 388 Views
  • 1 replies
  • 1 likes

Resolved! TV box signal randomly turns off

When I turn on the tv box, then select a channel via the guide, a few minutes later it shuts off. There is no signal to the tv. I have to turn the bell tv box off then on again to get it working. This repeats a few times before it settles down. Why? 

Resolved! Your fibe tv box is not connected to the internet

My fibe box is working, I can watch tv. I do not have Bell internet, only tv service. I keep getting a pop up message “your fibe tv box is not connected to the internet. Reboot Fibe tv”. Besides it being annoying if I click the okay button the tv reb...

Jimmy11 by Contributor
  • 951 Views
  • 3 replies
  • 0 likes

Resolved! No image with VIP7802 on Samsung TV

Hello,Almost everyday, I have to restart my receiver in order to get an image.  I tried another receiver of the same model (I have 3 in my home) and I have the same issue.  I think the problem is the combination of my TV and the receiver since I don'...

Cap0wn by Contributor
  • 156 Views
  • 1 replies
  • 1 likes