Fibe TV HDPVR recordings disappear immediately after being recorded

DougC_B
Contributor II

My Bell Fibe is no longer keeping my recordings.  As a test I did a live record and right after it shows as complete it disappears from my recordings list.  I've tried various combinations including 'keep till I delete' but to no avail.  It shows up in My Recent Recordings while it is recording but the just disappears upon completion.  I've power cycled the PVR to no avail.  My space available shows only 15% used so that's not the issue... Help!

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I am using the Bell Fibe app on my Onn TV. When I record a show, the next day it automatically gets deleted even after I choose keep until I delete and storage is not the issue. Any help provided would be appreciated. Thank you.