Forum posts

Resolved! Show playback screen FF option

Hi, I wanted to reach out to ask why you have not included a Fast Forward option in your Bell TV App? This is very irritating when you stop a show or accidently restarts the show and there is no way to get back to the spot you last watched. This woul...

Resolved! Bell Fibe TV Box 7802 and Ethernet Connection

I have bell's Fibe TV Box 7802 and Bell's GigaHub (modem). If I connect the 2 devices via Ethernet Cable, will the modem stop transmitting the TV signal via WiFi and begin transmitting the signal via Ethernet (i.e. once connected, will ethernet overr...

Moto2023 by Contributor III
  • 1221 Views
  • 11 replies
  • 3 likes

Resolved! Nothing will record - Issue with hard drive VIP5662?

All of a sudden our receivers stopped recording our series. Contacted Bell and worked with a great tech person. In the end, I was sent a new receiver. Well - it does not record either. Does anyone have any ideas on what to try next? I am missing out ...

lcaine by Contributor II
  • 5972 Views
  • 18 replies
  • 10 likes

Resolved! VIP5662 Sound cutting in/out constantly.

Arris VIP5662W  4K Sound cutting in and out constantly on all channels. My Prime channel works as well as Netflix. I have replaced the box once through Bell. Worked fine for a bit.  Have now replaced 3 different HDMI cords.  Set digital audio output ...

CGirard by Contributor
  • 15323 Views
  • 37 replies
  • 7 likes

Resolved! Error 1009r/2004 when I watch a recording on my receiver.

I PVR a show that will not play on my TV. I received error code 1009r/2004. I however can view the PVR show via my Fibe TV app on my phone and tablet. I did reboot the modem 2X but still does not play on my TV. What's going on? Just curious.

John C by Contributor II
  • 1730 Views
  • 8 replies
  • 3 likes

Resolved! Fibe TV: Issues with pixelation

Fibe tv pixilation with bell android tv box I have random times when the fibe tv haves pixilation and even a reboot doesn't help what else can I do to resolve this problem? 

Basti007 by Contributor III
  • 9889 Views
  • 93 replies
  • 36 likes